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Chen|||Wong(ID:1969)
Log time:2018-03-10
  • Name:Chen|||Wong
  • Gender:Male
  • Age:41
  • Height:169cm
  • marriage: --
  • Sex: male
  • place:yiwu
  • Residency:zhejiang
  • health:good
  • degree:High School
  • experience:8 years Above
  • Updated:2013-08-13
  • Language1:English General
  • Language2:none
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Job intention
Job experience
According to the hotel daily duty performance objectives, the deployment team members to accomplish the tasks. In under the leadership of the manager, and inspection of the implementation and completion of each work department rules and regulations. Regular visits to customers, and customers signed an agreement to build long-term customer relationships. Fit the restaurant marketing activities, active foreign advertising propaganda attract visitors. Finishing their own appearance, appearance inspection staff, who are not up to standard and requirements not posting. The working procedures and methods of supervision and reception staff, identify problems timely rectification, ensure service with standard management arrangements, lead, supervise, check the front desk staff do a good job in class open meal preparations, check on the supplies, goods are available, clean and no damage, check the tables and chairs placed whether standard, whether the menu, wine health is not damaged; according to the daily check list by leading inspection, found problems in time to reflect. Daily to manager presided over the foreman seminars, and require the employee training according to the task. Open meal to observe the guests, the steering attendant visit Taiwan tour, table, etc., to meet a variety of guests dining requirement. The day before the meal is responsible for completing the collar with orders to the warehouse for tableware, daily-use articles, ensure that the quantity required for an adequate supply of business during the. Pre dinner meeting presided over the morning, afternoon before dinner hosted in meeting manager, hear reports of reception staff, summed up in a timely manner and to give play to the subjective initiative, puts forward the tentative idea about the shortcomings of the management of their own opinions, and report to the manager. In case of important guests and staff lack of manpower, to personally service. The steering service to guest actively recommend special food beverage. Observation of guests, collecting suggestions and complaints to the relevant records, promptly inform the manager, discuss, and managers and foremen analysis. Strengthen on-site management consciousness, daily, monthly, quarterly is an Wei work inspection, timely handling emergencies, led the staff to continuously improve the quality of service. Responsible for monthly arrangement, regional staff training, to ensure the quality of service and skills. Assist in order to ensure the correct and reasonable work, ordering, selling food. Complete other tasks assigned by superiors.
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